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General Procedures for a Suspected Fraud Claim 0880 How to Determine the First Month of a Claim 0890 Determining Eligibility Through Extensive Review 0900 Referral of Claims to the Office of Inspector General 0910 Fraud “Hotline” Referrals 0920 Employee Fraud 0930 Who Must Pay a Claim 0940 Claim Repayment Methods 0950 Collecting Payments on Claims 0960 Compromising Claims 0965 When a Claim is Overpaid 0970 SNAP 1000 - 1199 Categories of Supplemental Nutrition Assistance Program (SNAP) Claims 1000 No Claim Determination 1005 Procedures for Specific Households 1010 Drug/Alcohol Abuse Treatment Center Claims 1015 Trafficking and Retailer Fraud 1020 SNAP Electronic Benefit Transfer (EBT) Misuse 1025 How to Calculate a Supplemental Nutrition Assistance Program (SNAP) Claim 1030 Joint Non-Fraud and Fraud Claims 1040 How to Process an Intentional Program Violation Claim 1050 Criteria for Pursuing an Intentional Program Violation Claim 1060 Administrative Disqualification Hearings 1070 Administrative Disqualification Hearing Process Flow Chart 1080 Regional Claims Staff Procedures for acting on an Administrative Disqualification Hearing Final Order 1100 (5)