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MS 1020

(7)

the IAS, who will then forward it to the appropriate claims staff. Staff are to follow the steps outlined in item D of this section.

4. Recipients identified by IAS must be sent for ADH if the FS-80A (TR) is not signed and dated or returned to the agency.

G. For EBT cards and/or EBT card numbers that are received by the local office from law enforcement:

1. [Ask law enforcement if they are investigating the household. If law enforcement is conducting the investigation, only document IEES comments that law enforcement is investigating the recipient for SNAP trafficking or EBT misuse. If law enforcement requests additional case or individual information for their investigation, obtain their contact information and submit that and the case information through the Regional Office to the Policy Development Branch inbox, who will review and handle that request.];

2. If law enforcement is not conducting the investigation, follow procedures outlined in item D of this section.

3. Destroy any EBT cards that are received in the local office using procedures outlined in MS 0290. H. Report any type of alleged retailer fraud directly to the OIG Fraud Hotline at 1- 800-372-2970.

I. Recipients can be convicted of trafficking as a result of an investigation by other law enforcement agencies. DCBS staff are notified when a recipient is convicted of trafficking. If restitution is ordered, it is paid to the Claims Management Section (CMS) in the Division of Family Support (DFS). The claim must be entered on the Benefit Management module. CMS will notify field staff to:

1. Create a claim file; and

2. Enter the disqualification on IEES for the trafficking offense as indicated in the court order.