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MS 0900 (2) 4. The individual does not respond during application or reapplication to questions relating to eligibility. Example: The individual states rent and utilities are being paid, no income is reported, and individual does not have a valid explanation as to how the expenses are being paid. C. [In instances where there are two days or less until the case must be processed, a DETER investigation is not possible. The case should be processed and then a Manual Claim Referral created for regional claim staff to review and submit to OIG.] D. After the DETER referral is made, pend the case for up to 15 days or until the case due date, whichever occurs first, to allow the investigator time to gather information and report findings. The investigator has up to 15 calendar days to complete the investigation and provide their findings unless the case due date is less than 15 calendar days from the date of the DETER referral. If there are not 15 days prior to the case due date you must specify, in the DETER comments box, the case due date. Once the DETER investigation is complete, OIG returns the final report to the worker who initiated the DETER referral and the worker’s supervisor. 1. Comment thoroughly the reason for the DETER investigation and pending the application. 2. Pend the case until forms DTR-2, Case Detail Summary Sheet, DTR-2A, DETER Response and Request for Action, and DTR-3, DETER Investigation Report, are received from the DETER investigator or until the case reaches its due date, whichever comes first. Do not pend cases past their due date. Example: A SNAP application is taken on January 1. After verification had been returned on January 23, the worker noticed an altered verification form and initiated a DETER referral. There are not 15 days prior to the case due date of January 30. When the worker creates the DETER referral, they must specify in the DETER comment box that the investigation needs to be completed by January 29. Example: A SNAP application is taken January 1. The individual first stated the father of the child was in the home, but then she stated the father of the child was out of the home. The worker, through all avenues of questioning, cannot determine if the father is in the home. On January 1 the worker submits a DETER referral. The worker would not need to specify a due date when the DETER referral is submitted as there is more than 15 days before the case is due. E. Caseworkers will receive forms DTR-2, DTR-2A, DTR-3, and a document titled Report Attachments containing any supporting documentation obtained during the investigation via e-mail. Caseworkers must review all information provided