Page 166

Official source

MS 0820 (1) Volume 1 - General Administration MS 0820 - R. 7/1/21 - OMTL-580 Benefit Management [Benefit Recovery within the Benefit Management Module provides automated support to manage claims and collection activity. Access is available on the Integrated Eligibility and Enrollment System (IEES) under Benefit Management located on the menu bar. Benefit Management is used by claims staff to: A. Record and calculate claims; B. Document the circumstances of the claim and related activities; C. Correct and track a completed claim; D. Issue claim-related notices; E. Track claim payments; and F. Inquire the status of claims. Benefit Recovery is used by field staff to manually refer potential claims for review.]

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Page 166

Official source

MS 0820 (1) Volume 1 - General Administration MS 0820 - R. 7/1/21 - OMTL-580 Benefit Management [Benefit Recovery within the Benefit Management Module provides automated support to manage claims and collection activity. Access is available on the Integrated Eligibility and Enrollment System (IEES) under Benefit Management located on the menu bar. Benefit Management is used by claims staff to: A. Record and calculate claims; B. Document the circumstances of the claim and related activities; C. Correct and track a completed claim; D. Issue claim-related notices; E. Track claim payments; and F. Inquire the status of claims. Benefit Recovery is used by field staff to manually refer potential claims for review.]