Page 14

participants consistent with the participant’s referral for services and the scope of work detailed in the written agreement between DCF and the provider. If in reviewing submitted reports, the specialist notes incomplete or inaccurate information, the specialist works with the provider to appropriately address the concerns and edit the report as needed. With sufficient documentation to support a reimbursement request, the specialist forwards the request to DCF Office of Grants and Contract’s Post-Award Unit for payment processing. The Fiscal Services team notifies FAET of new, changed, and terminated provider agreements. They also work with E&T to ensure that monthly invoices are accurate and that services being provided are within the program scope. FAET & ME will also begin conducting annual in-person visits with the provider to review information. We will be utilizing the Provider Interview Tool received from FNS. How frequently does the State agency monitor E&T providers’ program and fiscal operations? Daily Weekly Monthly Quarterly Bi-Annually Annually Other Describe how the State agency evaluates the performance of providers in achieving the purpose of E&T (assisting members of SNAP households in gaining skills, training, work, or experience that will increase their ability to obtain regular employment and meets State or local workforce needs). Each agreement between DCF and an E&T provider details expected performance outcomes. When a Fiscal Services specialist reviews required monthly reports submitted by a provider, the specialist evaluates the provider’s progress toward meeting those outcomes. If a provider is not meeting performance expectations, the specialist contacts the provider to determine the root cause of the unacceptable performance. Once identified, the specialist and the provider work together to develop and implement a corrective action plan. The specialist and E&T career navigators regularly monitor progress toward meeting performance expectations. FAET also encourages E&T participants to share their experiences with providers via FAET’s provider feedback form. When negative feedback is received, the Fiscal Services specialist contacts the provider to address the concern. If warranted, the specialist and the provider work together to develop and implement a corrective action plan. The specialist and E&T career navigators then regularly monitor the provider. If the provider fails to meet the performance standards detailed in the agreement with DCF, the Fiscal Services team terminates the agreement. FAET supervisory staff and EES Program Integrity team members regularly review KEES case files to ensure career navigators are correctly referring clients to components and providing case management services at a level increasing the likelihood of positives outcomes. If deficiencies are discovered, career navigators are required to participate in additional training. If warranted, the EES Training team revises or creates desk aids and other training materials to assist career navigators in adhering to best practices and established processes. 1/29/26, 8:20 AM State Plan KS FY26 - Amendment 1 https://dam-fns.usda.gov/sites/default/files/microsite/snapet-ksfy26stateplan//index.html 14/71