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unwilling to care for child, age inappropriateness, or documentation of family services/protective services case histories.

o Unavailability of appropriate and affordable formal child care arrangements (and the agency fails to provide such care); the family has sufficient income or assistance through the child care assistance program to pay the costs of care.

The procedure for determining the unavailability of appropriate child care is based on client self- declaration. DCF requests the help of the appropriate local child care resource and referral network to verify the unavailability of appropriate child care and explores the clients’ options with them when it seems prudent to do so.

Appendix 3: Work Experience and On-the-Job Training Work Displacement Policy

DCF is responsible for resolving displacement complaints arising as a result of a TANF recipient’s participation at a DCF work experience site or on-the-job (OJT) training placement by DCF. DCF provides a notice regarding employees’ non-displacement rights to all workplaces that utilize work experience and OJT participants and notifies the workplace that the notice is to be posted in locations where currently employed staff may review them.

Grievance Procedures. Many private employers have established their own employment related grievance procedures, and these procedures are utilized when available. If the employer’s procedures do not lead to satisfactory results for the complainant, or if the employer has not developed an employee grievance process, the following grievance procedures are utilized:

▪ Step 1: The complainant may file a written grievance with the DCF Employment and Training Programs Deputy Director or designee, requesting an informal resolution, or the complainant may file a written grievance directly to the designated State Hearing Officer. The written grievance shall contain the following information and shall be filed with either the DCF Employment and Training Programs Deputy Director or designee if an informal resolution is desired or with a qualified State hearing agency if desiring a formal resolution within 30 working days of the occurrence complained of: • Date of occurrence • Place of occurrence • Time of occurrence • Names of witnesses to the occurrence • Narrative of occurrence • Previous training counseling and discipline related to the occurrence • Whether a grievance was pursued through the private employer, and if so, the result and documentation of the result