1000 Administration

1524 Transmitting Payee Information to the EBT System

1524.1 Alternate Payees - Refer to the EBT System Guide, Appendix Item V-1, Item 8.

During the eligibility interview, inform the client that with the Kansas Benefits Card an authorized representative or an alternate payee will have their own Kansas Benefits Card with access to the client's benefits. The client needs to decide whether they want alternate payees. The client will need to provide written authorization on the application use ES-3141 form to identify the person they want to have as an alternate payee. Make sure that the client understands the alternate payee will have access to benefits without the client giving any further authorization. ANY FUNDS MISSPENT BY AN ALTERNATE PAYEE/AUTHORIZED REPRESENTATIVE WILL NOT BE REPLACED. Transactions made by an alternate payee are as though the client spent the funds themselves. When a client decides they no longer want their alternate payee to have access to their account(s), the client should call the EBT Call Center to cancel the card/alternate payee on their case. To select a new alternate payee, the client must contact the local DCF office to complete the ES-3141 form, selecting and approving a new alternate payee. Requests to change the benefit access type available to an alternate payees should all go through the worker and be changed on the EBT System as appropriate. The alternate payee also has the ability to contact the EBT call center to cancel their access to the client’s EBT account. This option allows the alternate payee to limit their personal liability for future EBT usage.

Refer to the EBT System Guide in the Appendix for more information.