1224 Disclosure of Information to Client

1224 Disclosure of Information to Client - Information entered in the case record is to be made available to the client upon request, for inspection at a time mutually agreeable to the agency and the client, except as set forth below.

1224.1 Non-EES program information - Information that is a part of the electronic case file that was received from another program area (e.g., Rehabilitation Services, Protection Prevention Services, or Medical Assistance determined within the shared system), another state agency (e.g., Vital Statistics, or Department of Labor), or Federal entities (e.g., SSA or IRS) is not to be made available to the client.

1224.2 Medical and Psychiatric Reports - Medical and psychiatric reports are not to be made available to the client unless signed, written consent is obtained from the medical practitioner who rendered such report. This does not include the VA-DCF Informational System.

1224.3 Names and Addresses of Complainants - The names and addresses of complainants are not to be made available to the client.

1224.4 Investigative Reports - Investigative reports concerning welfare fraud or other types of overpayments are not to be made available to the client during the course of the investigation or during the time period in which the case has been referred for legal action unless the Fraud Unit, Legal Division or the prosecuting attorney to whom the case has been referred for legal action authorizes such disclosure.

NOTE: With the exception of 1224.3 , all documents and records to be used by the agency at a fair hearing are to be made available, upon request, to the appellant or his representative for inspection and/or copying at a reasonable time mutually agreeable to the agency and the client or his representative prior to the date of the hearing.

1225 Disclosure of Information to Agency Personnel - Information is not to be disclosed to another DCF employee unless the employee has a need for the information in the performance of his official duties. The client's signature on the application form authorizes the disclosure of information concerning a TANF, Child Care, and/or Food Assistance client if the purpose of such disclosure is connected with the administration of any of the aforementioned programs, the Child Welfare or Child Support programs (under titles IV-B, IV-D, and XX), or any other federal or federally assisted program which provides assistance, in cash or in kind, or services directly to individuals on the basis of need. (Example: SSI, LIEAP.)