Page 14

Indiana Division of Family Resources has an eligibility system (IEDSS) and an E&T (SNAP and TANF) case management system (IMPACT system). There is communication between DFR policy staff monthly with each of our E&T partners through regularly scheduled meetings. Referrals and appointments are sent to the IMPACT system via the eligibility system upon approval of a SNAP case that has a referral in it. All case management data is entered into the case management system. If an ABAWD is maintaining eligibility for SNAP through compliance with E&T components, the hours completed are listed on the attendance worksheet and is completed by the TPP and sent over via secure email. The hours are then tracked in the IMPACT system and are auto communicated to the IEDSS eligibility system so that the individual does not incorrectly accrue countable ABAWD months. If an ABAWD is maintaining eligibility for SNAP through employment, employment is tracked with the IEDSS system. IEDSS does the tracking of all countable months. If the E & T vendor believes that an individual who was identified as ABAWD should not be considered ABAWD, they inform state merit staff in detail via the appropriate regional mailbox as to why they hold that belief. The state merit staff make a final determination and, if appropriate, manually change the status in the eligibility system, noting why change was made. Only the statewide provider has access to state systems. Third party providers do not have access to systems and are required to communicate weekly with the statewide provider about an SNAP E & T participant who received services for that week. The statewide provider enters all pertinent information in the IMPACT system. If the State uses a MIS system, describe the E&T related data that is tracked and stored in those systems (e.g. referrals, noncompliance with program requirements, provider determination, etc.), and whether the system(s) interact with each other. IMPACT system as well as Indiana eligibility determination services system (IEDSS) activity hours are tracked in the IMPACT system and are auto communicated to the IEDSS eligibility system. If an ABAWD is maintaining eligibility for SNAP through employment, employment is tracked with the IEDSS system. IEDSS does the tracking of all countable months. Data for the 583 is obtained from the IMPACT system and the eligibility system Describe the State agency’s process for monitoring E&T providers’ program and fiscal operations. Include plans for direct monitoring such as visits, as well as indirect monitoring such as reviewing program data, financial invoices, etc. Case reviews are conducted by state IMPACT Policy staff for compliance with policy and business process at a rate of 15 cases per month, per staff member to review business process. Items reviewed from a business perspective include: Activity details in system match the self-sufficiency plan; participation records match hours entered; ABAWD participation months are correct; employment details match verifications, among others. All partners are subject to review by FSSA Audit and/or Indiana State Board of Accounts' Audit schedules their reviews on an annual basis. Quarterly site visits of Equus are conducted by OV&V vendor of DFR, on behalf of DFR, and are accompanied by State IMPACT staff. State IMPACT staff review reports provided by OV&V about the site visit and make sure we agree prior to sending to our statewide vendor. State IMPACT staff also plan to conduct their own quarterly visits to make sure everything is running as expected. State IMPACT staff will also do annual monitoring of each of the Third-party partners. We have also been conducting detailed monthly invoice monitoring for each Third-party partner, but now that we have added more partners, we will be doing this semiannually unless we determine more need to be done on a case-by-case basis. 1/29/26, 8:20 AM State Plan IN FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-infy26stateplan//index.html 14/127