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8.11 Total Benefit Total points are used to determine the amount of the Regular EAP benefits. The total number of points from the matrix are multiplied by $25 to determine the base benefit. Electric and Crisis dollar amounts are added to the base benefit. IVA Points Category Maximum Points Minimum Points Income Level Determination 9 2 Dwelling Type 3 0 Fuel Source 6 0 Vulnerable population 2 0 Total 20 2

Benefits Maximum Benefit Minimum Benefit Total Points X $25 $500 $50 + Electric $125 $50 Total Regular EAP benefit $625 $100 + Crisis EAP $800 $0 Total EAP Benefit $1,425 $100

Calculating the Benefit: 1. Add all of the points in each category for the Total Points. Multiply that amount by $25 per point and enter the subtotal.

2. Add the appropriate electric benefit If the primary heating source is electric, then the entire benefit will be given to the electric utility. If a household does not have electric service provided by a utility vendor, the household is not eligible for the electric benefit.

3. Enter the amount of Crisis benefit when applicable.

4. Add the amount of the points from the regular benefit, the electric benefit, and any crisis amount (if applicable) to determine the Total EAP Benefit.

8.12 Credit Balance If an applicant household has a credit balance in excess of $250 on one of the regulated utilities at the time of the application, the benefit cannot be released unless and until the balance falls below $250. The household must still have programmatic eligibility determined, and if the household is eligible, the utility shall be apprised of household eligibility in order to ensure moratorium protection and enrollment in USP rates, if applicable.