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5.7 Performance Measures Data Collection Performance Measure Data is designed to show the impact of LIHEAP and other home energy related benefits on low-income households. This data is required by HHS for all states. The main goal of Performance Measure Data is to understand the clients’ energy burden. Energy burden is defined as the amount the client’s energy cost divided by the client’s income. For example, if the client earns $10,000 per year but pays $2,000 in energy costs, that client has a 20% energy burden. In addition, the Performance Measures report attempts to look at high burden household compared to non-high burden households to see if benefits are being distributed according to the intent of the program. IHCDA can use this information to support funding decisions and to review the program to best target benefits to the highest burden households. Utility Data Usage Tracking is calculated by IHCDA for Performance Measures for all LSPs on an annual basis. IHCDA completes energy usage reporting which is submitted to HHS annually. In order to obtain Performance Measures Data, LSPs must collect and enter into the statewide database the below data during the intake process whenever possible: • Households who do not have service because they are disconnected or received a disconnect notice. • Households who do not have service because they are out of fuel or have less than 25% filled. • Households who do not have service because they have inoperable equipment. • The name of the electrical provider, even if electricity is not the main heating source. • The annual cost of electric and heating bills, if available. This information is used to calculate the average annual energy use by household to ensure that EAP benefits are distributed to clients with the highest energy burden.