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TABLE OF CONTENTS WELCOME TO THE CCDF/OMW PROGRAM ....................................... 4 ELIGIBILE CCDF AND OMW PROVIDERS .......................................... 5 ELIGIBLE CCDF OR OMW VOUCHER FAMILIES ................................... 7 VOUCHER INFORMATION ........................................................... 9 HOW FAMILIES CHOOSE A CCDF OR OMW PROVIDER .......................... 9 REGISTRATION FEES .............................................................. 11 HOW REIMBURSEMENT IS CALCULATED ....................................... 11 CO-PAY .............................................................................. 12 OVERAGE ............................................................................ 12 VOUCHERS FOR SCHOOL AGE CHILDREN ...................................... 12 SHIFT CARE ......................................................................... 12 PROGRAMS WITH MULTIPLE LOCATIONS ...................................... 12 REGISTERING WITH THE PAYMENT VENDOR .................................. 12 PROVIDER PORTAL ................................................................ 13 DOCUMENTING ATTENDANCE ................................................... 13 PROVIDER PAID CLOSURES ....................................................... 14 CONNECTING ATTENDANCE WITH A CCMS .................................... 14 PATHS TO QUALITY™ (PTQ) LEVEL INCREASES ............................... 15 PATHS TO QUALITY™ (PTQ) LEVEL DECREASES .............................. 15 IF YOU ARE PLANNING ON MOVING… ................................................................ 15 IF A PROGRAM LOSES CCDF/OMW ELIGIBILITY ............................... 15 NON-COMPLIANCE WITH CCDF PROVIDER ELIGIBILITY STANDARDS ...... 16 PROGRAM SUSPENSION ........................................................... 17 PROGRAM TERMINATION ......................................................... 17 PROGRAM APPEALS ............................................................... 18 LIMITATIONS OF APPEAL ......................................................... 18