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CCDF POLICY AND PROCEDURE MANUAL Effective 10/14/2024. 3

3.4 Extending Subsidy End Dates ........................................................................................................ 47

3.5 Self-Employment ............................................................................................................................. 48 3.6 Temporary Fluctuation in Income (TFI) ......................................................................................... 49 3.7 Reauthorization............................................................................................................................... 50 SECTION 4 CCDF NONCOMPLIANCE .................................................................................................... 50 4.1 Notice of Adverse Action (NOA) ..................................................................................................... 50 4.2 Applicant Appeal Process ............................................................................................................... 52 4.3 Determination of a Repayment Agreement ................................................................................. 53 4.4 Program Abuse or Fraud ................................................................................................................ 55 4.5 Eligibility Office Role ....................................................................................................................... 56 4.6 Intentional Program Violation (IPV) ............................................................................................... 57 4.7 Provider Compliance / Noncompliance ........................................................................................ 57

SECTION 5 PERFORMANCE STANDARDS ............................................................................................. 58 5.1 Quality Assurance and Monitoring ............................................................................................... 58 5.2 Eligibility Specialist Audit of an Application .................................................................................. 59 5.3 The Eligibility Software Quality Assurance Reports ..................................................................... 60 SECTION 7 CCDF Forms & Resources .................................................................................................. 61 7.1 CCDF Forms ..................................................................................................................................... 61 7.2 Resources ........................................................................................................................................ 61