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3 The eligibility worker may also discover information contrary to what is in the case record from review of reports from one of the following sources: · Department of Workforce Development (through data exchange) · Social Security Administration (SSA) (through data exchange) · Internal Revenue Service (IRS) (through data exchange) · Bureau of Motor Vehicles (BMV) · Financial institutions. 4605.05.00 STAFF RECOVERY RESPONSIBILITIES Recovery responsibilities of the eligibility worker and supervisor, the Benefit Recovery worker and Benefit Recovery supervisor and the Fraud Referral Coordinator are provided in the following sections. 4605.05.05 ELIGIBILITY WORKER RESPONSIBILITIES When a possible over issuance is identified, the worker must gather and record the following information in running record comments: · The cause of the over issuance · How the over issuance was discovered · The date the agency became aware of an over issuance · Who received the income/resource/status change? · The date the income or change started and/or stopped · The estimated length of over issuance · Any explanation given for failure to provide information accurately or in a timely manner · Corrective action taken and the date such action was taken. Before completing a referral to the Benefit Recovery unit, the worker must review the above information to determine what further information/verification is still needed and take the actions listed below. · Obtain verification necessary to determine the period and the amount of over issuance · Adjust the current benefit, if appropriate, prior to referral to Benefit Recovery · Verify that the individual was receiving assistance, during the time the claim of over issuance was presumed · Advise the AG in writing that a discrepancy exists, that the source of the discrepancy is from outside the AG and that a referral to Benefit Recovery will be made regarding the overpayment if the discrepancy cannot be resolved.