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reporting changes to DFR should be informed that the reported change (i.e., change of address) should also be reported to the Social Security Administration.

Changes in circumstances include, but are not limited to:

• Changes in income • Changes in composition of the AG • Changes in living arrangement • Changes in resources • Changes in the legal obligation to pay child support • Changes in household tax relationship or tax filing status • Changes in health insurance coverage.

2215.10.00 DATE CHANGE REPORTED

The date a change is reported is the date on which an individual reports the change in person at the DFR, by phone, by or fax, which is sent to the Document Center. This includes speaking directly to the worker or other staff member over the phone or in person. A Member can report changes using a change report form on the Portal. The date the portal change form is submitted on-line is the date a change is reported.

All reports of changes are to be accurately documented in Running Record Comments and should be entered into the eligibility system the same day the change is reported. The eligibility system establishes the date that the information is entered in the system as the date it was reported. The "occur date" is the date on which the change occurred.

2215.15.00 WORKER RESPONSIBILITIES REGARDING CHANGES

Prompt action must be taken on all changes to determine if they affect eligibility. The case record must include the date the reported change was received, whether the change was reported by mail, telephone, the DFR Benefits portal, fax, or personal visit, the nature of change and any other appropriate information. The worker must take appropriate action on all reports of changed information promptly but no later than 10 days from the date of the receipt of the change.

The individual must be notified of any change in eligibility or benefit. In addition, if the change was reported by the AG, the AG will be notified even if there is no change in eligibility or benefit amount.

If the worker is made aware of discrepant information or information that could affect eligibility or level of benefits, but lacks enough information to determine the effect, he will issue a request for verification. This request should be issued on the date of receipt of the change if possible, outlining the needed information or verification, and giving the AG 13 days from the date the notice is issued to provide the information.