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When asked to release information necessary to process an application, the date and the name of the person or organization from which information is being requested must be listed on the release form prior to requesting the client's signature. This policy applies to the Authorization for Release of Information Form, or any of the other forms such as the FI-0014 and FI-0065 used to document the client's authorization for the release of confidential information. All these forms must show the date signed by the client and may not be honored if more than 90 days old. The client may also revoke this authorization at any time prior to the expiration of the release. The worker must provide the verification checklist for all AGs within the household.

The individual is responsible for providing as much of the required information as possible and must be informed that time extensions can be requested. However, any delay may affect potential benefits. The worker must assist the individual when the individual is unable to act wholly on his own or when the individual requests assistance obtaining information. When additional information or verifications are required, the individual must be informed of the above specifications. IEDSS will not automatically generate this notice. If there is electronic data available from the federal data services hub or other electronic resources, the worker must first use the available electronic data before requesting additional information from the individual.

2025.20.00 TIME STANDARDS FOR PROVIDING INFORMATION

If it is determined at the interview or at any time during the application process that additional information or verification is required, the AG must be notified and given 13 calendar days to comply with the request. For all, the verification due date is 13 calendar days from the date the pending verification checklist is provided. If the verification due date falls on a holiday or weekend, the deadline for the requested information is the next working day. 2030.00.00 PROVIDING INFORMATION TO THE APPLICANT/RECIPIENT OR PARENT OF APPLICANT/RECIPIENT

Applicants will receive Rights & Responsibilities when submitting a Medicaid application, and annually at each successful redetermination. If at any time an applicant or member or their Authorized Representative requests that the Rights & Responsibilities be mailed to them, or read to them, the worker should do so at the time of such request.