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If an appointment is scheduled sooner, a manual notice must be prepared and given to applicant. This can be accomplished by screen printing CSAS. The initial interview may be held on the same day that the application is received or as soon as possible. The initial interview should be scheduled to give sufficient time to determine eligibility and provide benefits within the timeliness standards. All individuals must be informed of the conditions under which an out of office interview may be conducted. 1835.05.10 APPLICANT INTERVIEW (MED 1, MED 2, MED 4) To determine initial eligibility there must be an interview with the applicant or with someone acting responsibly for the applicant. Refer to Sections 2005.00.00 and 2005.05.10. The interview may take place in the DFR or on the telephone. The worker must be assured that it is not a hardship on the applicant to come to the office. Interviews cannot be required for someone whose eligibility is being determined under MED 3 or by an LIS/MSP application from Social Security, unless the applicant is also being considered potentially eligible under MED 1, 2, or 4. 1835.15.00 DENYING AN APPLICATION WHEN THERE IS NO INTERVIEW If an individual whose eligibility is being determined under a non-MAGI category does not keep an appointment for an interview within 30 days of the application date, the worker must then take action to deny the application on the 30th day. The application should not be closed until the 30th day for failure to keep an appointment. If the 30th day falls on a non-business day, the denial action must be taken on the next business day to be timely. An entry should be made in Running Record Comments to explain the denial situation. An applicant may voluntarily withdraw the application at any time.

1 42 CFR §435.908 2 42 CFR §435.907