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1432.10.00 ADA COORDINATOR FSSA has an ADA Coordinator who helps ensure compliance with Section 504, Section 508, the ADA, and other relevant laws. The ADA Coordinator oversees training, advice, and guidance regarding Section 504, Section 508, the ADA, and other relevant laws along with other members of FSSA. DFR staff and contractors, supporting field operations, who have questions or inquiries regarding compliance with Section 504, Section 508, the ADA, or other relevant laws should contact their DFR Regional Manager. DFR staff and contractors working in Central Office who have questions or inquiries regarding compliance with Section 504, Section 508, the ADA, or other relevant laws should contact their supervisor. Both the DFR Regional Managers and Central Office supervisors will then work with the ADA Coordinator to address and resolve any questions and/or inquiries. The ADA Coordinator can be contacted at ADA@fssa.in.gov. 1435.00.00 NON-DISCRIMINATION Individuals will not be discriminated against for reasons of age, race, ethnicity, sex, disability, religious creed, national origin, marital status, veteran status, primary language, or political beliefs in any aspect of program administration including, but not limited to: The acceptance of and responsiveness to a request for assistance The eligibility determination The issuance of Medicaid cards or benefits Fair hearing procedure Any other service offered by DFR. 1435.05.00 NON-DISCRIMINATION INFORMATION In accordance with federal law and U.S. Department of Health and Human Services (HHS) policy, this institution is prohibited from discriminating on the basis of age, race, ethnicity, veteran status, primary language, national origin, sex, age, or disability. If you believe that you have been discriminated against and wish to file a complaint, you may do so by following the instructions below. In order to inform all individuals of their protection against discrimination and to ensure agency compliance with civil rights laws and policies, DFR publicizes the procedures for filing state and federal complaints in order to inform individuals of nondiscrimination compliance. Information regarding the complaint system and an explanation of the procedure must be provided to all individuals immediately upon request. 1440.00.00 COMPLAINTS