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The agency must notify the overpaid AG of the amount and cause of over-issuance as well as the various repayment methods available.

For SNAP, the benefit recovery worker shall initiate allotment reduction immediately, when possible.

For TANF, the benefit recovery worker must allow a minimum of 30 days for the AG to respond prior to initiating recovery activity.

Sections 4645.05.00 through 4645.10.30 describe methods of repayment. 4645.05.00 LUMP SUM AND INSTALLMENT PAYMENTS

AG’s may repay in a lump sum or in approved installments, including those who have been court ordered to repay, as long as the court does not require a specific manner of payment.

Any payment will be accepted and credited to the claim, but only payments for the minimum amount of 3% or the original claim amount or $50.00, whichever is greater, will prevent the claim from being delinquent.

Payments are due between the 1st and the 28th of each month. If the minimum acceptable payment is not made by that date, the claim is delinquent. When a SNAP claim is delinquent for 120 days, federal payments can be intercepted. See Treasury Offset Program (TOP) section 4645.40.00.

If the client has both a TANF and SNAP over-payment and does not specify to which claim a repayment should be applied, the payment is to be divided equally between each program. (f18a)

When the claim is paid in full, the system will automatically close the claim. All payments and reversal of payments are managed by FSSA Financial Management. 4645.05.05 EBT VOLUNTARY REPAYMENTS

Voluntary repayments of over-issued benefits can be deducted from benefit accounts on the EBT Administrative Terminal (AT). The client must provide a written or verbal statement approving the repayment and the EBT Coordinator or their designee will enter the repayment amount into the AT and Debit the SNAP or TANF account.

In cases where the over-issuance claim has not yet been established (opened) the return transaction can be recorded in the system by a state worker. This will then show in the issuance history that the benefits were returned, and a claim will not be necessary. It is important that all "repayments" listed on the Monthly Administrative Transaction Detail Report (ARADMTM on EBT Cognos reports) are recorded on the issuance history screens. 4645.10.00 BENEFIT/ALLOTMENT REDUCTION