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SNAP/TANF Program Policy Manual CHAPTER: 4600 BENEFIT SECTION: 4600.00.00 BENEFIT RECOVERY RECOVERY 4600.00.00 BENEFIT RECOVERY

This chapter presents policy and procedures on the following: • Identifying Over-Issuances (Section 4605); • Types of Over-issuances (Section 4610); • Time Limits for Over-Issuance Referrals (Section 4615); • Over-Issuance Calculation (Section 4620); • Official Determination of Fraud (Section 4625); • Persons Responsible for Repayment (Section 4630); • Cancelling a Claim (Section 4635); • Initiating Collection Action (Section 4640); • Recovery Methods (Section 4645); • Transmittal of Repayment (Section 4650); • Ending Collection Activity (Section 4655); • Tracking IPV Disqualifications (Section 4660); and • Footnotes for Chapter 4600 (Section 4699). 4605.00.00 IDENTIFYING OVER-ISSUANCES

The claims process begins with the identification of an over-issuance.

An over-issuance exists when an AG: • received benefits it was not eligible to receive. • received benefits in an amount greater than it was eligible to receive or, • for SNAP only, when any benefits were trafficked. Trafficking is defined in 7 CFR 271.2.

The source of the identified discrepant information could be from: • An untimely reported change; • Information from individuals inside/outside the AG; • Workers’ review of Data Exchanges • Fair hearing decision; • Quality Control (QC) referral; • Management Evaluation (ME) review; • Compliance Division referral • Central Office referral; or • Reports made by other individuals.

Over-issuances may also occur when: • Action on a reported change was not implemented or was not implemented timely; • Data is entered incorrectly; • Errors are made in benefit calculation;