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SNAP/TANF Program Policy Manual CHAPTER: 4600 BENEFIT SECTION: 4600 TABLE OF CONTENTS RECOVERY CONTENTS 4600.00.00 BENEFIT RECOVERY ............................................................................................................ 4

4605.00.00 IDENTIFYING OVER-ISSUANCES.......................................................................................... 4 4605.05.00 ELIGIBILITY WORKER RESPONSIBILITIES ............................................................................. 5 4605.10.00 BENEFIT RECOVERY UNIT RESPONSIBILITIES ..................................................................... 5 4610.00.00 TYPES OF OVER-ISSUANCES ............................................................................................... 5 4610.05.00 AGENCY ERROR DEFINITION .............................................................................................. 6 4610.05.05 AGENCY ERRORS NOT REQUIRING A REFERRAL (S) ........................................................... 6 4610.10.00 INADVERTENT HOUSEHOLD ERROR CLIENT ERROR DEFINITION ....................................... 6 4610.15.00 PENDING PROGRAM VIOLATION DEFINITION (S) .............................................................. 6

4610.20.00 DEFINITION OF INTENTIONAL PROGRAM VIOLATION (FRAUD) ........................................ 7 4610.20.05 DETERRENTS AGAINST FRAUDULENT ACTIVITIES .............................................................. 7 4610.20.10 IDENTIFICATION OF POSSIBLE FRAUD ............................................................................... 8 4610.20.15 INVESTIGATION OF POSSIBLE FRAUD ................................................................................ 8 4610.20.20 EVIDENCE USED TO SUBSTANTIATE FRAUD ....................................................................... 8 4615.00.00 TIME LIMITS FOR OVER-ISSUANCE REFERRALS (S) ............................................................ 9 4615.05.00 TIME LIMITS FOR OVER-ISSUANCE REFERRALS (C) ............................................................ 9 4615.10.00 TIME STANDARDS FOR INITIATING RECOVERY .................................................................. 9 4615.15.00 PENDING CLAIM REFERRAL TIME PRIORITIES .................................................................. 10

4620.00.00 COMPLETING THE BENEFIT RECOVERY REFERRAL ........................................................... 10 4620.05.00 ASSIGNING THE REFERRAL TO THE BENEFIT RECOVERY WORKER................................... 10 4620.05.05 OVER-ISSUANCE CALCULATION ....................................................................................... 10 4620.05.05.05 DETERMINING THE FIRST MONTH OF OVER-ISSUANCE (C) ......................................... 10 4620.05.05.10 DETERMINING THE FIRST MONTH OF OVER-ISSUANCE, SIMPLIFIED REPORTING ...... 11 4620.05.10 TOTAL INELIGIBILITY ......................................................................................................... 12 4620.10.00 DETERMINING THE AMOUNT OF OVER-ISSUANCE .......................................................... 12 4620.10.05 DETERMINING THE AMOUNT OF OVER-ISSUANCE FROM DWD DATA MATCHES .......... 14

4620.10.10 DETERMINING THE AMOUNT OF OVER-ISSUANCE IN TRAFFICKING RELATED CLAIMS (S)

14 4620.15.00 CLAIM THRESHOLDS (S) ................................................................................................... 15 4620.20.00 AGENCY AND INADVERTENT ERROR IN SAME MONTH ................................................... 15