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3610.15.20.15
DETERMINING AMOUNT TO BE RESTORED (S)
The amount of the restoration due to an AG is to be based on the issuance tables that were in effect at the time of the incorrect issuance. If the AG received a smaller allotment than it was eligible to receive, the difference between the actual and correct allotment equals the amount to be restored. 3610.15.20.20
RESERVED
3610.15.25 LOST BENEFITS – IPV (S)
If the decision of disqualification for Intentional Program Violation (IPV) is subsequently reversed, the individual is entitled to restoration of benefits lost during the period of disqualification not to exceed 12 months prior to the date of Local Office notification.
The amount to be restored must be determined by comparing the allotment the AG received with the allotment the AG would have received had the disqualified member been allowed to participate. 3610.15.30 METHOD OF RESTORATION (S)
Regardless of current eligibility, benefits must be restored by issuing an allotment equal to the amount of benefits that were under issued minus any offset when an outstanding benefit recovery claim exists.
For eligible AGs, the total amount to be restored must be issued in addition to the current amount. For ineligible AGs, the amount to be restored must be issued in a lump sum.
The Local Office must honor reasonable requests by AGs to restore benefits in monthly installments if, for example, the AG fears that the amount restored is more than it can use in a reasonable amount of time.
Whenever a restoration of benefits is due an AG and the AG’s composition has changed, lost benefits must be restored to the AG containing the majority of individuals who were AG members at the time the loss occurred. If the Local Office cannot locate or determine the AG which contains the majority, benefits must be restored to the AG containing the payee at the time the under issuance occurred. 3610.15.35 REPLACEMENT OF FOOD DESTROYED (S)
An Assistance Group (AG) may request replacements for any food purchased with SNAP benefits which has been destroyed in a household misfortune. A misfortune occurs as a result of circumstances over which the household has no control such as weather-related issues or power outages. Appliance malfunction or human error is not considered as a misfortune.