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SNAP/TANF Program Policy Manual CHAPTER: 1800 APPLICATION REGISTRATION SECTION: 1800.00.00 APPLICATION REGISTRATION

1800.00.00 APPLICATION REGISTRATION

This chapter contains the application registration processes. It includes: • Request for an Application (Section 1805) • Initial Contact Person (Section 1820) • Joint SSI/SNAP application (S) (Section 1825) • Completion of the Application (Section 1830.05.00) • Scheduling the Interview (Section 1835) • Tracking the Application (Section 1835.10.00) • Denying an Application (Section 1835.15.00) 1805.00.00 REQUEST FOR AN APPLICATION

The Indiana Application for Assistance is always accessible to clients online. Kiosks in local DFR offices are available for online applications during business hours. Applications requested to be mailed will be mailed same day and paper applications may be obtained in any DFR local office.

Clients must be informed that an application is valid when the name and address is completed, and the application is signed. No other requirements or limitations can be placed on the client's right to file an application.

It is important to inform the individual requesting the application that the date of entitlement for all programs is determined by the date of the signed application is received at the Local Office, or electronically, if filed online.

A person has the right to apply and to have his or her eligibility determined without discrimination based on race, color, sex, age, handicap, religion, national origin, marital status, or political belief. Any individual requesting assistance must receive an application without question or delay, regardless of apparent eligibility. 1820.00.00 INITIAL CONTACT PERSON

The individual who makes the initial request for assistance is referred to as the Initial Contact Person (ICP). An initial contact person may or may not be applying for themselves and may or may not be interviewed. Refer to Section 2005.05.10 which explains who may be interviewed.

Rights and Responsibilities will be discussed in detail during the interactive interview with the eligibility worker.