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• Any other service offered by the DFR. 1435.05.00 NON-DISCRIMINATION INFORMATION (S)
The U.S. Department of Agriculture (USDA) prohibits discrimination against its customers, employees, and applicants for employment on the basis of race, color, national origin, age, disability, sex, gender identity, religion, reprisal and, where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department.
• Individuals who are deaf, hard of hearing, or have speech disabilities and wish to file either an EEO or program complaint of discrimination can do so by completing one of the following: • Complete the USDA Program Discrimination Complaint Form, found online at https://www.ascr.usda.gov/filing-program-discrimination-complaint-usda-customer, at any USDA office, or call (866)632-9992 to request the form. • Write a letter containing all the information requested in the form. Send your completed complaint form or letter to U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, SW, Washington D.C. 20250-9410, by fax (202)690-7442 or email at program.intake@usda.gov. • Contact the USDA through the Federal Relay Service at (800) 877-8339 or (800) 845-6136 (in Spanish).
Persons with disabilities, who wish to file a program complaint, please see information above on how to contact us by mail directly or by email. If you require alternative means of communication for program information (e.g., Braille, large print, audiotape, etc.) please contact USDA’s TARGET Center at (202)720-2600 (voice and TDD).
This institution is an equal opportunity provider.
To inform all individuals of their protection against discrimination and to ensure agency compliance with civil rights laws and policies: • The DFR publicizes the procedures for filing state and federal complaints to inform individuals of nondiscrimination compliance. • All offices must display the USDA nondiscrimination poster "And Justice for All" – AD- 475B. • Information regarding the complaint system and an explanation of the procedure must be provided to all individuals immediately upon request. 1440.00.00 COMPLAINTS
An applicant/recipient, or a person acting on his behalf, may register any dissatisfaction he may have regarding a DFR action or inaction relative to his entitlement to benefits as well as any mistreatment by agency staff.