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the budget. Ineligible students are considered non-household members. If an ineligible student pays all an expense, no SUA is allowed in the budget.

SUA amounts are included in Section 3020.00.00 3440.15.05 TELEPHONE STANDARD (S)

An AG which incurs the cost of telephone service that is associated with a specific device and is not eligible for the SUA 1 or SUA 2 is entitled to the Standard Telephone Expense. This includes: • traditional land-line service, • cellular service and • Voice Over Internet Protocol (VoIP, or internet phone service).

Regarding cellular telephone service, the cost is deductible whether the household pays a monthly fee or buys a pre-paid card with a certain dollar value or number of minutes. The cost of pay phones and of phone cards that are not associated with specific devices are not allowed. Actual expenses for telephone service are not allowed.

All AGs living together which share the cost of telephone service that is associated with a specific device (and have no other utility expenses) are eligible for the Telephone Standard. See Section 3440.15.00 regarding members who are ineligible/disqualified.

The cost of special telephone equipment for the handicapped is allowed as a medical expense rather than a shelter deduction.

SUA amounts are included in Section 3020.00.00 3440.15.10 VERIFICATION OF SHELTER EXPENSES (S)

Shelter expenses must be verified at application and whenever an AG moves. Possible shelter verifications are: • Lease • mortgage statement • rent/mortgage receipts (must include contact information including phone number of landlord/rep signing the receipt) • written statement from third party (must include contact information including phone number of person signing statement)

At application, each AG must verify a utility obligation of a primary heating or cooling expense or receipt of Low-Income Home Energy Assistance Program (LIHEAP) for the SUA 1.

The AG must verify the obligation for the relevant utility types if SUA 2, Single Utility Standard, or the telephone standard is allowed. Specific amounts of the obligation are not required.

Homeless AGs may not be able to provide the normal verification of shelter expenses. If a homeless person reports shelter expenses for several nights but is unable to provide verification,