Examples of Follow-up on Actions Not Upheld

Example 1: Client appealed a notice of overpayment. The Final Administrative Decision does not uphold the Family Community Resource Center because, although an overpayment exists, the amount was incorrect.

Recalculate the overpayment and send the client a revised locally issued Form 2404X. Complete Form 2404C and hold for 10 calendar days.

If a request for a hearing is not filed within the 10-day period, forward Form 2404C and Form 2404X to BOC.

Complete Form 1456 and send the original to BAH. File a copy in the case record.

Example 2: Client appealed a notice of reduced cash benefits due to budgeting of unearned income.

The Final Hearing Decision advised the office to recalculate the reduction. Recalculate the reduction, and:

(for TANF): process the action via Form 552 or through ACM, which generates the centrally issued Form 157C and Form 553H notifying the client of the change;

(for AABD ): notify the client in writing of the change.

Complete Form 1456 and send the original to BAH. File a copy in the case record.