Central Scanning Unit

Official source

The Central Scanning Unit (CSU), which is located in Springfield, is created to reduce the paper handling at local offices and support the efficient, automated transfer of documents to a customer's Electronic Case Record (ECR). Many documents previously mailed to the local offices or dropped-off by customers are now mailed to the CSU for processing. CSU scans the document(s) into IES using the DataCap software. When the document has a fingerprint or a bar code, a task is created for the worker. The document is routed to the appropriate local office and placed in the correct IES queue. It is claimed by the local office through the EDM inbox and processed by the worker. The CSU will work to scan documents into IES the date they are received to allow for timely processing by the worker.

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Central Scanning Unit

Official source

The Central Scanning Unit (CSU), which is located in Springfield, is created to reduce the paper handling at local offices and support the efficient, automated transfer of documents to a customer's Electronic Case Record (ECR). Many documents previously mailed to the local offices or dropped-off by customers are now mailed to the CSU for processing. CSU scans the document(s) into IES using the DataCap software. When the document has a fingerprint or a bar code, a task is created for the worker. The document is routed to the appropriate local office and placed in the correct IES queue. It is claimed by the local office through the EDM inbox and processed by the worker. The CSU will work to scan documents into IES the date they are received to allow for timely processing by the worker.