AVS Web Portal Direct Account Search - Liquid Resources

The AVS system offers users the ability to search a specific FI that was not included in the AVS search results known as Direct Account Search. To select a FI for a direct search:

Select the individual from the AVS Case Queue,

Select the 'Account Information' tab,

Select 'Add Additional Bank(s) for Verification',

Enter the name of the bank,

Select 'Search',

Select the bank from the search results (when multiple locations for the same bank are returned, the user only needs to select 1 to conduct the search), and

Select 'Save'.

Enter a case comment in IES for each Direct Account Search.

Note: The Direct Account Search will take 10 calendar days.