How To Apply
You can apply for TANF at your local Illinois Department of Human Services (IDHS) Family Community Resource Center (FCRC). If you are homeless, go to the nearest FCRC. If you don't know where to go, you may call the automated helpline 24 hours a day at 1-800-843-6154 (voice) or (866) 324-5553 TTY/Nextalk or 711 TTY Relay. You may speak to a representative between 8:00 a.m. - 5:00 p.m. Monday - Friday (except state holidays). You can also apply online by going to <www.dhs.state.il.us> and selecting the "Apply Online" option. You have a choice of submitting your application electronically, or printing out a paper form to mail, fax, or take to your FCRC. The web site can tell you which FCRC serves your area.
You will be asked to come to the FCRC for an interview. At the interview a caseworker will ask you questions and enter your answers into a computer. The caseworker will then print out the application with your answers on it and have you sign it. The caseworker will ask to see proof of the information you give, such as the children's birth certificates (to show they are related to you), Social Security cards for everyone, paycheck stubs and proof of other income. There is a limit to how much money you can have and still qualify for TANF. The caseworker may also ask for proof of other things to show you qualify for assistance. If you need help getting this proof, your caseworker can help you if you ask.
IDHS will make a decision on your application and notify you in writing within 45 days.