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Indicate the methods used to manually follow up. Select all that apply. Verbal Contact Physical Forms Text Email Describe the process for manual follow up. Idaho’s E&T contractor, Maximus, is responsible for collecting and reporting data used for national reporting measures, including credentials, certificates, and measurable skill gains (MSGs). Data is captured in the contractor’s case management system and reported to the state through established data-sharing processes. For manual follow-up, Maximus follows standardized procedures to contact SNAP E&T participants and training providers to verify attainment of credentials or certificates. This includes outreach via phone, email, or mail to request documentation such as diplomas, certificates, or transcripts. To verify measurable skill gains, Maximus collects documentation from educational or training providers that demonstrates progress toward a recognized credential or goal. This may include grade reports, completed training milestones, or documentation of successful completion of interim assessments. All follow-up activities and outcomes are documented and retained in the participant’s case record to support data validation and reporting requirements. 1/28/26, 11:54 AM State Plan ID FY26 - Amendment 1 https://dam-fns.usda.gov/sites/default/files/microsite/snapet-idfy26stateplan//index.html 58/100