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Describe the State's relationships and communication with intermediaries or E&T providers. Idaho contracts with Maximus as the state’s primary SNAP E&T provider. The Department and Maximus maintain an active, collaborative relationship supported by shared systems, ongoing communication, and clearly defined processes. Communication between the state E&T unit and Maximus occurs through regular virtual meetings, email, and direct coordination between program staff. In addition to Maximus, the Department partners with third-party providers. These partners report participant enrollment, progress, and outcomes to state E&T staff primarily via email. State staff review this information and make final determinations regarding E&T eligibility and enrollment. Communication with all E&T partners is structured and ongoing, helping ensure consistency, program integrity, and timely service delivery. Describe how the State agency shares new policies, procedures, or other information with the intermediary or other E&T provider. State E&T staff communicate new policies, procedures, and program updates to Maximus and third-party providers through a combination of written summaries, formal documentation, and direct communication. Updates are shared via email, phone calls, or virtual meetings, depending on the nature and urgency of the information. When applicable, policy or procedure changes are accompanied by implementation guidance and clarification to ensure consistency across providers. Ongoing communication between the Department, the E&T contractor, and other partners helps reinforce expectations, address questions, and support timely adoption of changes. Describe how the State agency, intermediaries, and E&T providers share participant data and information. Include the names of any MIS systems (or other modes of communication) used. Participant data is shared primarily through two systems: IBES (Idaho Benefit Eligibility System) and ETS (Employment and Training System). Referrals are generated in IBES by eligibility workers and transmitted to ETS in a nightly batch process. ETS data is then made available to Maximus through daily reports uploaded to a secure file transfer site (SFTP), which Maximus accesses daily to initiate participant engagement. Maximus uses both ETS and IBES to document participation, manage assigned activities and hours, issue supportive services, submit outcomes, and report non-compliance recommendations to the state. Some supplemental data or clarifications are communicated via email between Maximus and E&T program staff. Third-party E&T providers, who do not have direct access to ETS or IBES, share participant information with the state E&T unit through secure email. State staff input this information into IBES as needed and ensure it aligns with eligibility and program requirements. If the State uses a MIS system, describe the E&T related data that is tracked and stored in those systems (e.g. referrals, noncompliance with program requirements, provider determination, etc.), and whether the system(s) interact with each other. Idaho uses two primary MIS systems to support SNAP E&T operations: IBES and ETS. These systems are integrated through automated processes that transfer E&T-related data between them, ensuring consistent sharing of eligibility, referral, and participation information. ETS stores and tracks: referrals from IBES, assigned activities and hours, participant goals, supportive services, compliance status, and outcomes. Maximus staff enter data directly into ETS, including non-compliance recommendations, which are then transferred to IBES for eligibility staff review and final decision. ETS is used primarily by E&T staff and Maximus, while IBES remains the official eligibility system. Eligibility workers update IBES during 1/28/26, 11:54 AM State Plan ID FY26 - Amendment 1 https://dam-fns.usda.gov/sites/default/files/microsite/snapet-idfy26stateplan//index.html 21/100