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E&T participants receive case management through the E&T Service Provider. Providers assign participants to an case manager within their organization who conducts initial case management activities such as eligibility verification, E&T orientation and assessment, development of an employability plan, progress monitoring and coaching and provision of needed participant reimbursement supports. HHS works collaboratively with the Intermediary Administrator, IWD, to assess policy and procedures for case management activities to continuously ensure that case management requirements are met through an efficient and effective process. Provider feedback is requested on a regular basis during provider monitoring meetings so that any provider or participant challenges or concerns related to meeting requirements are addressed. How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? Case management services are designed as a collaboration between the case manager and the participant. The employability assessment is used to develop, collaboratively between the participants and the case manager, the E&T Employability Plan to provide agreement and a clear understanding of the responsibilities, expectations, and supports needed for the participant to successfully participant in the E&T program and achieve employability and employment goals. Case managers work to establish strong relationships that encourage participants to reach out at any time for needed supports. case managers work to maintain regular contact and communication with participants at least every 30 days to provide any necessary coaching or additional supports. Case managers also assist participants in maintaining their E&T eligibility for needed supports with reminders for completion of any required actions needed to maintain SNAP eligibly. How does the SNAP State agency ensure the case management services offered do not act as an impediment to successful participation in E&T? All Case Management services are tailored to the participant’s specific needs, based on level of interest, skills, abilities, and support needs as assessed during the E&T Assessment process. During the development of the employability plan participants and case managers determine the level of need and how those needs will be met. Participants are made aware and agree to maintain the minimally required contact with case managers by signing the employability plan. Participants are also made aware that they are able to contact their case manager at any time if needs to continue E&T participation change. 1/28/26, 11:53 AM State Plan IA FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-iafy26stateplan//index.html 31/105