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HHS provides policy updates to IWD via email to be communicated with E&T Service Providers. E&T updates or information are shared with E&T Service Providers by IWD. Several methods of communication are used including email, virtual meetings, E&T resource material, and Provider Handbook updates. IWD holds quarterly All Provider virtual meetings to discuss status updates, policy, process changes/inquiries, problem solving, and discuss overall provider involvement in the E&T Program. IWD verbally communicates and discusses any updates at regularly scheduled provider monitoring meetings, upon request, or when need is identified. IWD emails any updated materials directly to all E&T Service Providers. Describe how the State agency, intermediaries, and E&T providers share participant data and information. Include the names of any MIS systems (or other modes of communication) used. Iowa communicates information and data specific to participants with E&T providers through the IowaWORKS (GeoSol) SNAP Module, phone, video calls, or email. Questions or concerns regarding eligibility, policy, processes, billing, etc. are emailed to appropriate E&T mailboxes, which are accessible to State E&T staff. If the State uses a MIS system, describe the E&T related data that is tracked and stored in those systems (e.g. referrals, noncompliance with program requirements, provider determination, etc.), and whether the system(s) interact with each other. WR, ABAWD status, and exemptions are all recorded in the IABC eligibility system and status determinations are narrated in WISE for each applicant/recipient and updated as circumstances change. WISE is the case narrative system utilized by all eligibility workers. IowaWORKS (GeoSol) SNAP Module houses all participant demographics and E&T documentation including assessments, employability plans, progress notes, provider determinations, ABAWD notifications, program outcomes, and supports provided for participant reimbursements. Describe the State agency’s process for monitoring E&T providers’ program and fiscal operations. Include plans for direct monitoring such as visits, as well as indirect monitoring such as reviewing program data, financial invoices, etc. Monitoring The E&T Program Manager or designee will: • Verify invoices and supporting documentation itemizing work performed prior to payment, • Determine compliance with general contract terms, conditions, requirements, and • Assess compliance with deliverables, performance measures, or other associated requirements based on the following: o HHS will periodically attend E&T Service Provider monitoring meetings and review meeting notes and IWD case record reviews on a quarterly basis. HHS will periodically conduct independent case record reviews by random sample. o HHS will monitor IWD intermediary administration at least quarterly, more often upon request of either party, to review participation levels, outcomes, and discuss issues that need to be resolved. o HHS will conduct annual compliance and fiscal reviews utilizing Food and Nutrition Service (FNS) Management Evaluation (ME) review guidelines. As part of the review(s), HHS may require IWD to provide additional data, virtual or on-site reviews, and consider information from other sources. 1/28/26, 11:53 AM State Plan IA FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-iafy26stateplan//index.html 14/105