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Page 139 Iowa Department of Health and Human Services Employees’ Manual Overpayment Recovery Title 13: Social Service Resources Chapter G: Child Care Assistance June 14, 2024 Overpayments Subject to Recovery ▪ Failure to report receiving duplicate warrants within ten days of receipt. ▪ Failure to report and refund payments received for more units than the amount authorized on the most recent form 470-4558, Notice of Decision: Child Care within ten days of receiving the payment. Client Error Legal reference: 441 IAC 170.1(237A) Recover overpayments that result from the following client errors: ▪ False or misleading oral or written statements about the client’s income, household composition, school schedule, hours of employment, or any other circumstances affecting eligibility or benefits. ▪ Failure to report changes in income, household composition, school schedule, hours of employment, failure to participate in PROMISE JOBS activities, or any other circumstance affecting eligibility or benefits of the client, as outlined on the Notice of Decision: Child Care, within ten days of the change. Agency Error Legal reference: 441 IAC 170.1(237A) Recover overpayments that result from agency error. This includes the following situations: ▪ The Department errs in determining eligibility or the appropriate number of units. ▪ The Department errs in timely making changes when the Department has the information. ▪ The Department incorrectly pays a child care provider due to errors in typing or copying, computer input errors, or mathematical errors. Assistance Paid Pending an Appeal Decision Legal reference: 441 IAC 170.9(2) If a client or a child care provider loses an appeal, the client or provider is also responsible for repaying the excess amount received during the appeal process. Recovery will begin no later than one month after the month the final decision is issued (or the second month if required by timely notice standards).