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Title 13: Social Service Resources Page 6 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Child Care Assistance Determining Eligiblity Revised June 14, 2024 Application ▪ When child care services are provided under a court order, the effective date of assistance shall be the date specified in the court order or the date of the court order if no date is specified. When a family provides information and verification within 14 days after a notice denying the application for not returning requested information was issued, the effective date of assistance is the date the final piece of information required to establish eligibility is provided. (See Grace Period Following the Denial of an Application and Reinstatement After the Effective Date of Cancellation (Grace Period).) Voter Registration Procedures Legal reference: 721 IAC Chapter 23 The Department is responsible for helping clients complete voter registration forms, and for mailing the forms to the county election office. (The actual voter registration occurs at the election office.) Issue voter registration forms with all applications. See 6-Appendix for a copy of the voter registration form. NOTE: For Child Care Assistance (CCA) administered through the PROMISE JOBS office, this step is not necessary, as voter registration has already been offered as part of the FIP application process. At each interview, ask if the client wants to register to vote. If the client has not filled out the voter registration form before the interview, have the client complete the form at the interview. If the client wants to register, offer to help the client complete the form. Be careful when helping the client that you do not influence the client’s voter registration options in any way. Review the client’s rights as listed on the form. If the client chooses not to check yes or no, leave the section blank and consider the client has chosen not to register to vote. If the client chooses not to sign the form, print the client’s name and the date where indicated, and initial the form. Tear off the voter registration information section and give it to the client. Keep the declination part of the form. Follow your office procedures for handling the form after completion. For a phone interview, ask the questions and send the form to the client for signature. No follow-up is necessary after the form has been mailed to the client. If the form is returned, follow your office procedures for handling it.