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Iowa’s TANF State Plan
33 (viii)[5] Ensure that recipients of assistance provided under the State program funded under this part have access to using or withdrawing assistance with minimal fees or charges, including an opportunity to access assistance with no fee or charges, and are provided information on applicable fees and surcharges that apply to electronic fund transactions involving the assistance, and that such information is made publicly available.
The Iowa electronic access card (EAC) is provided at no cost to FIP participants. There are no monthly fees charged for managing the account. Information on applicable fees is provided with each EAC and on the contractor’s website at www.GoProgram.com. Information on fees is also provided on the Iowa HHS website at http://dhs.iowa.gov/sites/default/files/Comm377.pdf.
Access is provided as follows: 1. Each calendar month: a. Three free cash withdrawals from participating bank ATMs + $1.35 fee after the free withdrawals are used and for withdrawals at non-participating bank ATMs. b. Three free balance inquiries at ATMs + $.50 per inquiry after the free queries are used. c. Six free calls to the Interactive Voice Response (IVR) system + $.40 per call after the free calls are used. 2. No limit on free cash withdrawals from MasterCard bank tellers. 3. No fee for purchases. 4. No fee for cash back with purchase. 5. No fee for online transactions or accessing account information. 6. No fee for calls to transfer to a customer service representative to report a lost, stolen, or damaged card; request a card replacement; report transaction difficulties; or request account error resolution. 7. One free card replacement per twelve-month period + $5.00 for each subsequent replacement. 8. ATM denials for insufficient funds- three free per calendar month
(B) SPECIAL PROVISIONS
(i) The document shall indicate whether the State intends to treat families moving into the State from another State differently than other families under the program, and if so, how the State intends to treat such families under the program.
Iowa has never treated families moving into Iowa from another state differently than other families under its TANF programs, even prior to the United States Supreme Court decision: Rita L. Saenz, Director, California Department of Social Services, et al., Petitioners v. Brenda Roe and Anna Doe, etc., 119 S. Ct. 1518 (1999), which prohibits such treatment.
(ii) The document shall indicate whether the State intends to provide assistance under the program to individuals who are not citizens of the United States, and if so, shall include an overview of such assistance.
Iowa provides assistance to recipients of the TANF Family Investment Program and the Family Investment Program for Battered Aliens.