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Title 8: Medicaid Page 5 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Client Reporting Requirements Revised November 4, 2022 Reporting Changes If the change results in cancellation from the current coverage group, follow the automatic redetermination policy on whether the information was received by or after the tenth of the month. When the client reports changes in health insurance, send form 470-2826, Insurance Questionnaire, to the client to fill out and return. When the client reports filing an insurance claim, retaining an attorney, or receipt of a settlement, notify the Iowa Medicaid Enterprise Lien Recovery Unit at 1-888- 543-6742. When a probable change affects eligibility, act on the change if you have all information you need to establish eligibility, and the best information available indicates that the change will actually take place as reported. See 8-A, Notification, for timely notice requirements. See Automatic Redetermination. Establish a claim for any medical assistance that was incorrectly paid when a change affecting eligibility was not reported timely. Interviews Due to Questionable Information Legal reference: 42 CFR 435.907(d), 441 IAC 76 (Rules in Process) Procedure: For MAGI-related Medicaid, an interview shall not be required. For non-MAGI-related Medicaid, a face-to-face or phone interview may be required at application or review, if needed, to clarify information or resolve discrepancies.