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Title 8: Medicaid Page 20 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Additional MAGI-Related Case Maintenance Revised November 4, 2022 Requirements for a Complete Report Requirements for a Complete Report Legal reference: 441 IAC 75 (Rules in Process) For a report to be considered complete: ▪ All questions must be answered. • Questions with a “yes or no” response must have either “yes” or “no” marked. • If the answer is “yes,” all requested information must be completed. • The question is considered answered if the member does not answer on the form but sends verification of the information. ▪ The member must sign the form. See 8-B, Who Must Sign the Application. • When both parents or a parent and stepparent are in the home, either may sign for the household, even if temporarily absent. • Forms that are signed and then faxed or sent electronically, such as scanned and e-mailed, do not have to be resigned. A faxed report shall be considered an original report. ▪ All nonexempt income must be verified. EXCEPTION: Members do not need to verify prorated or annualized income that remains unchanged, as long as you and the member have established a set schedule for verifying the income. Procedure: Verification of earned income does not always mean that the household has submitted every pay stub. If a pay stub is missing but you can calculate the gross income from the missing pay stub by using the year-to-date figures on the pay stubs submitted, the earned income is verified. Changes reported on a report form in the sections “Other Changes” and “Expected Changes” do not have to include verification for the report form to be complete. Give the household ten calendar days to provide any needed verification. Inform self-employed people that income and expense records must be supplied at the time of the annual review. This is a requirement for the report to be considered complete. Send a request for information to obtain any information that was not provided. Allow the client ten calendar days to provide any additional records. If the records are still not provided, cancel Medicaid for failure to cooperate in providing information needed to establish eligibility. If the requested information is returned within 14 calendar days and eligibility is determined, reinstate the case. See Reinstatement earlier in this chapter for more information. Also see Grace Period.