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Title 8: Medicaid Page 56 Iowa Department of Health and Human Services Employees’ Manual Chapter C: Nonfinancial Eligibility Social Security Number Revised October 10, 2025 Acting on an Error Report Acting on an Error Report Legal reference: 441 IAC 75 (Rules in Process) Social security numbers are verified by the Social Security Administration. When a social security number entered into the system does not match its records, the Social Security Administration will indicate the reason there was not a match. If you receive notification of an error, check the system and the case record to see if the discrepancy is the number, the name, or the date of birth. If the social security number was correctly entered into the system but cannot be verified, first check that the name matches what the Social Security Administration has on its records. If there is not a match, either HHS records or Social Security Administration records must change so that there is a match or the discrepancy is resolved. Issue a written notice to the client to contact the Social Security Administration and resolve the discrepancy. If the applicant or member must apply for a new social security number, allow the person ten calendar days to provide form SSA-5028, Proof of Application. If the form is not provided within ten calendar days or if the person has not requested an extension, the person is ineligible for Medicaid due to failure to provide a valid social security number. Nonfinancial Non-MAGI-Related Eligibility In addition to the general Medicaid nonfinancial eligibility requirements listed above, applicants for non-MAGI-related Medicaid must also meet the categorical requirements of age, blindness, or disability and are subject to different policies regarding household size (eligible group). These policies are explained in the following sections:  Household size.  Presence of age, blindness, or disability.  Department disability determination process.  Disability denial.  Presumptive disability.  Disability determination on reapplications.