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Title 8: Medicaid Page 35 Iowa Department of Health and Human Services Employees’ Manual Chapter B: Application Processing Representation Revised October 17, 2025 Authorized Representative Authorized Representative Legal reference: 42 CFR 435.907(a) and 435.923, 441 IAC 76.1 and 76.9(2)- (3) Policy: A competent applicant or member or a responsible person (see Responsible Person) may authorize any individual or organization to represent the applicant or member in the application process or for ongoing eligibility. See Authorization to Represent for authorization requirements. Authorized representatives may participate in the application process or in the ongoing eligibility process. Authorized representatives are allowed to:  File applications.  Check on the progress of an application or ongoing eligibility.  Request reschedules of interviews or extensions for providing documentation or verification. Appointment of an authorized representative does not relieve a competent applicant or member or a responsible person of the primary responsibility to cooperate with the application process or for establishing ongoing eligibility. The applicant, member, or responsible person is still required to:  Attend interviews, when requested.  Sign documents.  Supply information or verifications.  Meet all other requirements necessary to determine eligibility. Procedure: When an applicant, member, or responsible person has named an authorized representative, send the authorized representative copies of all correspondence sent to the applicant or member that will affect eligibility. When a competent applicant names an authorized representative, send all correspondence to the applicant and copies of all correspondence that pertains to the eligibility determination to the authorized representative. For a minor, or incompetent, incapacitated, or deceased applicants, send correspondence to the responsible person and copies to the authorized representative. For members under Medicaid for Employed People with Disabilities (MEPD), also provide a copy of each MEPD Billing Statement, form 470-3902, to the authorized representative.