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Title 8: Medicaid Page 14 Iowa Department of Health and Human Services Employees’ Manual Chapter B: Application Processing Interviews Revised October 17, 2025 Information Provided Comm. 121 and Comm. 121(S), Important Notice to Property Owners and Renters. Comm. 180, Medicaid for Employed People with Disabilities. To applicants who are in a nursing facility, also give Comm. 052, Medicaid for People in Nursing Homes and Other Care Facilities. If the applicant has a spouse at home, also give Comm. 072, Protection of Your Resources and Income. Voter Registration Procedures Legal reference: National Voter Registration Act (NVRA) of 1993, Section 7, Iowa Code Section 48A.19, 721 IAC Chapter 23 The Department is responsible for helping clients complete voter registration forms and for mailing the forms to the county election office. (The actual voter registration occurs at the election office.) Issue voter registration forms: With all applications, With all Medicaid/Hawki Review and Medicaid/State Supp Review forms, and When the client moves within Iowa. When an interview is held, ask if the client wants to register to vote. If the client wants to register and has not filled out the voter registration form, have the client complete it at the interview. Offer to help the client complete the form. Be careful when helping the client that you do not influence the client’s voter registration options in any way. If you are conducting a phone interview, ask the questions and send the form to the client for signature. No follow-up is necessary after the form has been mailed. Review the client’s rights as listed on the form. If the client chooses not to check “yes” or “no,” leave the section blank and consider that the client has chosen not to register to vote. If the client chooses not to sign the form, print the client’s name and the date where indicated, and initial the form. If there isn’t an interview, and the client indicates they would like to register to vote on the electronic application, mail the form to the client and document your actions. If the client returns the form, follow your office procedures for handling it. Tear off the voter registration information section and give it to the client. Keep the declination part of the form. See 6-Appendix for a copy of the Voter Registration form and for office procedures for handling the form after completion.