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Iowa LIHEAP Policy and Procedures Manual Appendix C – Income Source Guide

Effective 09/01/2023

Page | 85

A: Only count the amount received that applies to the verification period.

SSA (State Supplementary Assistance) ● Fully state-funded

SSI (Supplemental Security Income) ● Federally-funded ● Also known as Title XVI

Three main types of Title II disability benefits: ● SSDI (Social Security Disability Insurance) ● CDB (Childhood Disability Benefit) ● DWB (Disabled Widow/Widower Benefit). ● Title II benefits are not needs- based and there are no income or asset limitations.

have the following options: ● Award Letter ● Website Verification ● I-Saw or I-Heard note, if everything else fails

Social security payments may be verified over the phone via the Social Security Administration’s (SSA) automated system. However, the LIHEAP customer should make the call from their phone, if they have one. If the LIHEAP customer calls the SSA from an agency phone, the automated system will not recognize the number and may cancel the LIHEAP customer’s social security debit card.

When a customer has received an overpayment, which is being deducted from their monthly benefit, the amount received after the deduction is considered income.

SSA and SSI are considered fixed benefits.

Exception: If two household members on the application receive social security and one of the members is temporarily (or permanently) in a nursing home, do not count that members’ social security income. Only count the income of the person living in