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Iowa LIHEAP Policy and Procedures Manual 5.00 Program Eligibility Requirements

Effective 09/01/2023

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Social Security Numbers must be provided either in writing or verbally in order for that household member to be deemed eligible. See Section 7.00 of this manual for more information and exceptions. 5.80 Weatherization Program Eligibility A household is eligible for assistance and moratorium protection under the Iowa Weatherization Assistance Program if: ● The household’s annual income is at, or below, 200% of the Federal Poverty Guidelines (FPG) as established by the Office of Management and Budget or, ● The household is eligible for the Low-Income Home Energy Assistance Program (LIHEAP). ● LIHEAP customers who are determined to be eligible for LIHEAP are automatically eligible for Weatherization. However, LIHEAP applicants who receive Supplemental Security Income (SSI) or Family Investment Program (FIP) assistance are automatically eligible for Weatherization even if their income exceeds 200% of the poverty level. Therefore, LIHEAP customers could be eligible for Weatherization and not be eligible for LIHEAP. All Weatherization LIHEAP customers must meet the same residency requirements as LIHEAP in order to be eligible for the program. 5.90 Safe at Home Program Effective January 1, 2016, LIHEAP follows the guidelines of the Safe at Home (SAH) program which is offered by the Iowa Secretary of State’s office in collaboration with local victim service providers. SAH participants are eligible for the LIHEAP program.

SAH is an address confidentiality program which protects survivors of domestic violence, sexual assault, trafficking, stalking, violent crimes, or others who fear for their safety. SAH allows its participants to go about their lives, interacting with public and private entities without leaving traces of where they live to keep their abuser from locating them. SAH enables participants to become active members in their society by keeping their home address off of public records. It allows participants to enroll their children in schools, obtain a driver’s license, and register to vote while still maintaining their confidentiality.

Participants use a SAH-assigned address and their correspondence is forwarded to their actual mailing address by the Secretary of State’s office. Participants may present their enrollment cards to verify participation. SAH participants cannot be required to disclose their physical address. The SAH Program may be contacted at 515-725-7233 with questions or to confirm a SAH LIHEAP customer’s participation in SAH.

The name and Social Security Number of an SAH participant may be requested; only the SAH participant’s address is protected information.