Page 101
Iowa LIHEAP Policy and Procedures Manual Appendix D – Energy Burden Table
Effective 09/01/2023
Page | 95
LIHEAP Customer Heat/Electric Situation Energy Burden Rationale Type of Payment Documentation
LIHEAP customer either has a disconnect notice or receiving a disconnect notice is imminent
Yes
HH energy bills rise and fall with market
Paid to vendor
Utility bill LIHEAP customer resides in mobile home that has been stationary for six months or more, and heats using small propane tanks.
Yes
HH cost of fuel is subject to rise and fall with market
Direct Pay
Verification that customer has been stationary for six months or more
LIHEAP customers’ source of heat is electricity or they are requesting assistance with electric (secondary utility) and it is obtained from solar cells, wind power, an extension cord, or a generator
No
HH energy bill will not increase with an increase in energy costs
College student in dorm room
No
HH energy bill will not increase with an increase in energy costs
Customer is not being charged by the landlord (or anyone) for primary and secondary utility service
No
Customer is not responsible for energy costs
Customer lives in subsidized housing and all utilities are included in rent (not billed separately)
No
Customer already receives reduction in energy costs through housing subsidy