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Title 7: SNAP Page 2 Iowa Department of Health and Human Services Employees’ Manual Chapter M: Employment and Training Program Employment and Training Providers Revised October 11, 2024
▪ Hawkeye Community College (HCC) ▪ Iowa Western Community College (IWCC) ▪ Southeastern Community College (SCC) ▪ Central Iowa Shelter and Services (CISS) ▪ IWD American Job Centers (AJC) physical locations • Dubuque Office • Ottumwa Office • Sioux City Office • Fort Dodge Office • Waterloo Office ▪ Statewide, Virtual Services • CodeX • The Help Center (HCTN) • IWD AJCs Referrals IM must screen and refer all applicants and recipients who meet the criteria in the Overview section who are between the ages of 18-67. To complete the E&T referral, use the E&T Referral button in WISE and then access the E&T Referral Verbal Script link to view needed information to discuss in the interview. If the E&T Referral button does not work, the person does not meet criteria for an E&T referral and IM does not need to take further action. If the person specifically asks about E&T, IM can provide the contact information for the E&T Specialist so the person can follow up on their own but does not need to complete a screening and does not need to contact the E&T Specialist. Review the information for each person listed to determine which household members will be referred to E&T and click the check box for those individuals. Answer the initial screening questions using the “yes” or “no” selection fields. Depending on the answers provided, more questions may appear. Answer all questions. If the final screening question is available to complete and the household member has expressed interest in hearing from an E&T provider, IM will click “yes” and provide the contact information for the E&T Specialist so the interested participant can follow up for more information about E&T. The E&T Specialist can be contacted at ETVerification@dhs.state.ia.us or 515-281-3131. If the household member is not interested in hearing from an E&T provider, IM will click “no”. IM then must click the button to Save & Send Email to submit the referral. Referral will not be completed until Save & Send Email is clicked. IM does not need to communicate directly with the E&T Specialist, as the system will document the referral information automatically as long as IM clicks the button to Save & Send Email.