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Title 7: SNAP Page 7 Iowa Department of Health and Human Services Employees’ Manual Chapter H: Adjustments Claims Revised October 11, 2024 Inadvertent Household Error (IHE) Claims

2. Household J, a three-person household consisting of a parent and two children, is certified for May through October. When the household applies for recertification, they report that one of the children moved out of the home in July. Because the household is required to report only if its gross income exceeds the limit listed on its form 470-2960, Reporting SNAP Changes, the household was not required to report the child moving out until recertification. There is no claim. 3. Ms. T is certified for March through August. Due to a new job, her income goes over the household’s gross income limit in April. Ms. T complies with the requirement to report this by May 10. Her household is categorically eligible and is still entitled to benefits, which are reduced for June. Ms. T’s income goes up in June due to an increase in both her hours and her hourly wage. Ms. T does not report this change until she files her RRED in August. There is no claim, because a categorically eligible household does not have to keep reporting going over its gross income limit. Intentional Program Violation (IPV) Claims Legal reference: 7 CFR 273.18(b) and (c) Policy: Establish an intentional program violation (IPV) claim when it is determined through an administrative hearing decision that a household member committed an IPV. Consider a claim to be an inadvertent household error (IHE) claim until a hearing decision has established that an IPV has occurred. Months an IPV Claim Covers Legal reference: 7 CFR 273.18(c)(1) Policy: Calculate the amount of an IPV claim back to the month when the error occurred, but not beyond six years from the date that the overissuance was discovered. Procedure: To determine which month the claim starts, see Months an IHE Claim Covers. However, keep in mind an IPV claim can cover a longer time period than an IHE claim.