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Title 7: SNAP Page 34 Iowa Department of Health and Human Services Employees’ Manual Chapter B: Application Processing Joint Application Process for SSI Households Revised January 30, 2026 Case Maintenance Restore benefits to the household whenever the local office or the SSA made an error in joint processing that caused the household to get less SNAP benefits than it should have gotten. See 7-H for more information on restoring lost benefits. Recertification Households containing only SSI applicants or recipients can apply for SNAP recertification at an SSA office. Consider the application filed for normal processing purposes when the SSA receives a signed application. SSA will forward the application to HHS to be processed as a recertification. If the household has no earned income, an interview is not required. Ask the household for additional information only if the application is not completed, mandatory verification is missing, or information is questionable. Approve or deny a timely application for recertification according to SNAP policies.