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Title 7: SNAP Page 32 Iowa Department of Health and Human Services Employees’ Manual Chapter B: Application Processing Joint Application Process for SSI Households Revised September 27, 2024 Release Applications for Residents of Public… Release Applications for Residents of Public Institutions Legal reference: 7 CFR 273.1(e)(2) Residents of public institutions can apply for SSI and SNAP before being released. The Social Security Administration will forward these applications to the appropriate HHS office and notify the office when the applicant is released. The application is considered filed on the date the applicant is released. After receiving the application from SSA:  Keep the application pended until the applicant is released from the institution.  Get information about the client’s circumstances from the SSA, the institution, or the client. Process the application within the normal processing time limits. For households eligible for emergency processing, the seven-day time limit begins the day the applicant is released from the institution. Consider these applicants categorically eligible only when they are approved for SSI and the applicant is released from the institution. If the SSA does not timely notify you of the date the client was released, restore benefits back to that date. No Additional Interview Legal reference: 7 CFR 273.2(k)(1)(i) Households that file an application for SNAP through a Social Security Administration office are not required to attend an additional interview through HHS. Do not contact the household further to get information for SNAP certification unless:  The application is incomplete, or  Mandatory verification is missing, or  Information on the application is questionable. Contacting the household for these reasons is not considered a second SNAP certification interview. When SSA takes an SSI application or redetermination over the telephone from a member of an SSI-only household, SSA also completes a SNAP application and interview. The household is not required to go through an HHS interview. Do not ask the household for further information, except as outlined above.