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Title 7: SNAP Page 16 Iowa Department of Health and Human Services Employees’ Manual Chapter B: Application Processing Verification Revised January 30, 2026 Mandatory Verification at Application  Wage stubs.  Birth certificate.  Collateral contacts. Verifying Disability Legal reference: 7 CFR 273.2(f)(1)(viii) Verify the disability of a household member. See 7-A, Disabled Member for requirements for a determination of disability. Households can verify disability by providing proof that they get benefits:  Under Titles I, II, X, XIV, or XVI of the Social Security Act.  From a Railroad Retirement disability annuity from the Railroad Retirement Board and has been determined to qualify for Medicare.  As interim assistance pending for receipt of SSI or disability-related Medicaid.  From the Veterans Administration (VA) that shows the person is: • A veteran receiving disability benefits from a disability (service-connected or non-service-connected) that is total or paid at the total rate from the VA, or • A disabled surviving spouse or disabled child of a veteran entitled to compensation or pension benefits due to the death of the veteran. Questionable Information Legal reference: 7 CFR 273.2(f)(2)(i) Verify all factors of eligibility that are questionable if they affect the household’s eligibility and benefit level. Examples of questionable information are:  Information on the application that differs from statements made by the applicant.  Information that is inconsistent with other information on the application or previous applications.  Information that is inconsistent with information received from other sources. When deciding if information is questionable, look at each household’s individual circumstances, and allow the household a chance to explain the situation. Do not deny eligibility solely because information is questionable. For example, if expenses exceed income, do not automatically deny an application. Give the household the opportunity to explain the situation. If the household cannot provide a reasonable explanation, ask for further verification of how the household is paying its bills. If the household does not provide the requested verification, deny or cancel assistance.