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Title 7: SNAP Page 2 Iowa Department of Health and Human Services Employees’ Manual Chapter A: Administration Overview Revised June 20, 2025 Purpose and Organization of the Program FNS also delegates to the state agency, subject to the standards in 7-H, Adjustments the authority to handle any claim that results from fraudulent or nonfraudulent overissuances to participating households. The state agency has the authority to: Determine the amount of a claim. Settle, adjust, or compromise a claim. Deny all or part of a claim. Some of these responsibilities are delegated to the field offices, the central and field offices share some jointly, and some remain strictly a Central Office responsibility. Title 7 of the Employees’ Manual explains the division of responsibilities and certification procedures. Definitions Legal reference: 7 CFR 271.2, 273.10(a)(ii), 441 IAC 65.1(234) “Adequate notice” is a written notice that informs the household of: An action the Department is taking, The reason for the action, When the action is effective, The manual number, chapter number, and subheading supporting the action, The household’s right to a fair hearing, and How the household can request continuing assistance when it requests a hearing. Adequate notice must be given no later than: Before the action; On the date benefits are available; or At the time benefits would have been received had they not been terminated. “Allotment” means the total value of benefits a household is authorized to receive during a month. “Certification period” means the period for which households are certified to receive SNAP benefits.